Service Levels

• Service availability
• Maintenance windows
• Levels of support available
• what users can expect from this service
• Prerequisites for using the service

Cost to users and departments

The cost to the end user or department to use the service is dependent on the service owner. Please email sbaros@edac.unm.edu.

Service Costs

The actual costs to deliver a service—including, hardware, software, licensing, maintenance, and staff resources—which is necessary for an organization to understand financial management on a service level.

Getting Started

To get started with these services please submit a help request to sbaros@edac.unm.edu

Service Owner

The Earth Data Analysis Center https://edac.unm.edu/ 

Help

Please reach out to sbaros@edac.unm.edu if you have any questions.